Deactivate User ID

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Deactivate your access to PB enterprise in a few simple steps.

Please select an option below:

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DEACTIVATE USER ID

This function allows you to temporarily deactivate your PB enterprise User ID.
Once deactivated, you can no longer log in to PB enterprise webpage and mobile app.
All your e-Standing Instructions (if any), will remain active and be executed on the effective date as usual.
To reactivate your access, please contact PBe Customer Support at 603-2170 8000 for assistance.

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KILL SWITCH

Only users with Maker and/or Authoriser role can perform this function.
This function allows you to temporarily block all outgoing transactions from the designated accounts tagged to your profile (including commercial card, cheques pending clearance and over-the-counter withdrawal) if you detect any unusual or suspicious activity involving your bank accounts or think you have been scammed.
Once enabled, your online access will also be deactivated for security reasons. Other Authoriser(s) can no longer approve transactions from the designated accounts. All transactions pending approval will hit error during approval.
All your e-Standing Instructions (if any) WILL NOT SUCCEED AND WILL BE RETURNED AS FAILED on the effective date.
The accounts(s) will be reinstated only upon request. Kindly visit the respective account holding branch or contact our Case Management Team at 603-2177 3555 for assistance.